Shipping policy

Shipping Policy

Last updated: July 2026

How Our Products Are Made

Every item in our store is made to order. When you place an order, it goes into production - nothing sits in a warehouse waiting. This means your order is printed, quality-checked, and packed specifically for you, which takes a little extra time but ensures a fresh product every time.

Production Time: ** Please allow ** 2–5 business days** for your order to be produced before it ships

Shipping Methods & Carriers

Once your order leaves the production facility, it's handed off to a carrier based on your location. We ship via **Canada Post, USPS, and major international carriers** depending on the destination. The carrier is selected to provide the most reliable service for your region.

Estimated Delivery Windows

These estimates begin after production is complete:

- Canada: 5–10 business days

- United States: 5–10 business days

- International: 10–20 business days

Delivery times may vary during peak seasons (e.g., November–December holidays) or due to carrier delays outside our control.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with a tracking number. You can use that number to follow your shipment directly on the carrier's website. Please allow up to 24 hours after receiving your tracking number for it to become active in the carrier's system.

 

Customs & Duties (International Orders)

International orders may be subject to customs fees, import duties, or taxes levied by the destination country. These charges are the responsibility of the recipient and are not included in our product or shipping prices. We recommend checking with your local customs office if you have questions before ordering.

Questions?

If your order hasn't arrived within the estimated window, or if you have any concerns, please reach out through our chat. We're happy to help.